Policies

Last Updated: 28 January 2025

Welcome to the Duco Events 
Terms & Conditions

Host and Attendee Responsibility

Conditions of Entry:

Duco reserves the right to refuse entry/registration and to exclude any objectionable or intoxicated persons from the event/premises without liability.



Duco reserves the right to refuse entry/registration from people deemed to be competitors or if an objection is raised by an event partner.


Duco retains the right to require any person to leave the venue or Event if that person:


  • Engages in conduct which unreasonably interferes with other persons wishing to
  • Hampers or impedes the provision of hospitality by Duco to other clients and/or the enjoy the Event; conduct of the Event;
  • Breaches any laws, by-laws, orders or other rules applicable to the venue or the Event; or is not observing their obligations here-under.

Be responsible for the reasonable dress standard and the good behaviour of all persons attending the Event as your guests or invitees.


Exercise host responsibility in respect of the amount of alcohol consumed, age of invitees and in the dangers of drink driving.


Use the facilities provided by Duco as part of the hospitality packages, and any property of Duco (or it’s licensors, contractors, assigns, partners or successors) for the purpose intended, and indemnify Duco in respect of any damage caused by you or your invitees’ wilful, negligent, or inadvertent act.


Not bring any cameras, food or alcoholic beverages to the Event and further agree that alcoholic beverages may be consumed only as directed by Duco, the principals, officers or administration of the venue.


Comply with the non-smoking restrictions at the venue.


Comply with the requirements of the venue owners, any competent local or statutory authority or with the laws or other rules and regulations of any other relevant authority.


If a person fails to leave the venue after being requested to do so then your licence to remain at the venue shall automatically be revoked.

Alcohol Management:

Duco work closely with the Police and the Liquor Licensing Authorities to ensure reasonable alcohol management rules are in place for our Events. We request your assistance to create a safe and enjoyable environment.


  • The Venue is permitted to screen for intoxication as guests arrive at our events – intoxicated guests will not be allowed in to the venue.
  • Along with wine, beer and cider, a range of non-alcoholic and low-alcohol beverage options will be made freely available.
  • Table service of alcoholic beverages will cease at the time service of dessert begins, following which bar areas on the corporate floor will begin operating to service corporate guests.
  • Corporate bar service will cease just before the commencement of the Main Event.
  • Alcohol management meetings will take place hourly – the Police reserve the right to impose stricter terms than set out above if they deem it necessary.
  • Throughout the course of the Event, caterers and security will monitor intoxication levels and endeavour to proactively but unobtrusively manage any emerging issues on the corporate floor. As part of this process they will look to work with the hosts on any relevant corporate table to help manage these situations.

Cancellation Policy / Disclaimer

There are no exchanges or refunds except as required by law. If you are unable to attend, you can provide a substitute. If a refund is made, Duco may retain an administration fee. Duco reserves the right to add, withdraw, reschedule or substitute speakers and/or vary advertised programmes.

Privacy

The information supplied on registration or via the pledge draw, business card draw, auction or other method by any of your guests or attendees will be shared and used by Duco and sponsors of the event. Unless you advise Duco otherwise, your name and contact details will be included in the list of event participants distributed to sponsors of the event. By registering for any event you are automatically subscribed to our database. If you wish to be removed from these databases please let us know in writing and we’ll have you removed immediately. You are also welcome to unsubscribe at any time in the future by notifying Duco or our sponsors from whom you receive communications.

Payment by Invoice

Where payment is not made by the due date, Duco reserves the right to charge additional default interest of 5% above the base lending rate charged by Westpac. The charging of interest does not imply the granting of any extension of any credit terms. Any expenses, disbursements and legal costs incurred by Duco in the collection of outstanding monies shall be paid by the customer.

Personal Guarantee

Where the Customer is a Limited Liability Company Duco regards the directors/shareholders personally liable for payment of all Duco’s fees/disbursements and that in the event of the Debtor Company being in default of its obligations under this agreement to Duco, Duco shall be entitled to sue those directors/shareholders personally for recovery of those monies.

Contact us

Contact us if you have any concerns regarding our host and attendee responsibilities.



You can write to us at:
Duco Events

Level 3, Media House

5 High Street

Auckland 1010

New Zealand

Auction Rules

Terms and Conditions

Each bid is exclusive of GST.


15% GST will be added to the winning bid, payable prior to the close of the event.


The highest bidder shall be the buyer. In the event of any dispute as to the biddings in respect of any lot, that lot may be offered again at the discretion of the auctioneer whose decision shall be absolute and final;


All bids are legally binding.


The auctioneer has the right:

  • to refuse any bid;
  • to advance the bidding at his absolute discretion;
  • to place a reserve on any lot;
  • to place a bid or bids on behalf on the seller;
  • to withdraw any item from sale;
  • to require a successful bidder to pay forth with the whole or any part of the purchase price.


Auctioneer means “Duco” its servants and/or elected agents. The Auctioneer shall not be responsible for any defects in any lot or for any errors of description or for genuineness or authenticity of any lot and no compensation shall be paid in respect of the buyer;


On Auctioneer’s request, all bidders shall be called upon to provide their full name, residential address, daytime telephone number and proof of identity;


Notwithstanding specific terms of the auction item, travel packages and items deemed experiential in nature, must be redeemed no later than 8 months from the day of the auction;


Duco and the Charity shall not be responsible for any errors, third-party contractors to the auction, cancellations, faulty goods, non-delivery, refunds or non-redemption of the auction item;


Business customers agree that where products or services are purchased for the purpose of a business the Consumer Guarantees Act 1993 Act does not apply;


Each lot shall be paid for and removed (after Auctioneer’s sighting of receipted amount) no later than seven days after the auction, failing which the Auctioneer shall have the right to forfeit any deposit paid by the buyer and to sell the lot either by public or private sale and the deficiency on and costs of resale shall be borne by the defaulting buyer;


Payment of the purchase price shall be made in cash, by credit card or by cheque on the day of the sale or within seven days of the auction;


The silent auction is considered closed and no further bids can be taken after the official bid sheet is picked up by Duco staff. This supersedes any advised time by the Master of Ceremonies or on the dinner programme;

Failure to make Payment

If a purchaser fails either to pay for or take away any lot Duco shall, without further notice to the purchaser at its absolute discretion and without prejudice to any other rights or remedies it may have be entitled to, exercise one or more of the following rights or remedies:


  • To charge interest on the purchase price at a rate 5% above Duco’s bankers’, then current rate for commercial overdraft facilities, to the extent that the price or any part of it remains unpaid for more than seven days from the date of the sale. The charging of interest does not imply the granting of any extension of any credit terms. Any expenses, disbursements and legal costs incurred by Duco in the collection of outstanding monies shall be paid by the buyer;
  • To rescind the sale of that or any other lot sold to the purchaser at the same or any other auction;
  • To resell the lot by public or private sale. Any deficiency resulting from such resale after giving credit to the purchaser for any part payment together with all costs incurred in connection with the lot shall be paid to Duco by the purchaser. Any surplus over the proceeds of sale shall belong to the seller and in this condition the expression “proceeds of sale” shall have the same meaning in relation to a sale by private treaty as it has in relation to a sale by auction;
  • To store the lot whether at Duco’s own premises or elsewhere at the sole expense of the purchaser and to release the lot only after the purchase price has been paid in full plus the accrued cost of removal storage and all other costs connected to the lot;
  • To issue proceeding against the purchaser for damages for breach of contract;
  • To retain possession of that or any other lot purchased by the purchaser at that or any other auction and to release the same only after payment of money due;
  • Shall be entitled to a possessory lien on any property of the purchaser for any purpose while any money remains unpaid under this contract.

Receipts

Duco often receives requests for receipts in respect of “donations” made at Events. It’s important to note that the Inland Revenue Department takes the position that a donation is a payment where nothing is received in return. As such, an amount paid by you does not qualify as a charitable gift under present income tax legislation. In order to qualify as a charitable gift, the amount must have been paid voluntarily and the payer cannot receive any direct identifiable benefit as a result of the payment. Confirmation with respect to our advice and further information surrounding charitable gifts can be located on the Inland Revenue Department website – http://www.ird.govt.nz/income-tax-individual/tax-credits. Therefore, the purchase of tickets to Events and the purchase of auction items do not constitute a donation and you are unable to claim a tax rebate for these purchases. This is due to the fact that you are receiving something in return for the purchase. As such, neither Duco nor the charity concerned will issue receipts for donations in respect of these Events.


Due to the volume of transactions for each Event, Duco does not automatically issue a tax invoice for ticket or auction purchases. However, Duco will meet its obligations under New Zealand tax law and issue a tax invoice within 28 days of a request being made by the purchaser. Any invoices issued will be specific and in respect of the tickets or auction items purchased. These invoices will include a specific disclaimer indicating that the invoice is in relation to the purchase of a particular item and does not constitute a donation.


Duco does not accept donations on behalf of the charity. We ask that donations are made directly to the organisations in question.

Pledge Draw Rules

These are the rules:

  • The prize package is non-transferable and cannot be redeemed for cash;
  • The winner must be present on the evening of the draw;
  • Only completed pledge draw forms will be entered into the final draw on the evening;
  • Entries are non-refundable once purchased;
  • Upon request, receipts for GST purposes will be issued. Receipts for donations will not be issued as purchasing to enter a prize draw is not classified as a donation;
  • Entry purchasers, by participating (and winners, by accepting a prize) release Duco Promotions Limited and the Charity and its associates (including respective Board, committee members, volunteers, partners, vendors, agents, representatives, sponsors, service agencies and independent contractors, and each of their respective directors, offers, partners, employees and agents, including advertising, public relations, direct marketing and promotion agencies), from any and all liability with respect to the participation in the promotion and possession or use of the prize(s) awarded and also acknowledge that they did not receive any representations, warranty or guarantee, express or implied, in fact or in law, relative to any prize, including but not limited to its quality, mechanical condition or fitness;
  • Duco will keep a record of your details completed on the pledge draw form. Unless you advise Duco otherwise, your name and contact details will be included in the list of event participants distributed to sponsors of the event. If you wish to be removed from these databases please let us know in writing and we’ll have you removed immediately;
  • Any liability of Duco and the Charity shall be limited to the pledge amount paid and in the case of any dispute, Duco and the Charity decision shall be final. Neither the recipient charity nor the organiser may hold a ticket.
  • Duco and the Charity will ensure that the pledge draw comply with the Gambling Act.